Who We Are:

Who Can We Help:

 
The Fresno Health Consumer Center "FHCC" is a united effort of eight legal service agencies skilled and experienced at addressing the health care problems of consumers.

FHCC staff seeks to help consumers access health care services through education, empowerment, representation, problem solving, and self help.

 Services FHCC Provides:

 FHCC staff provides free legal assistance  with the following issues:

 Telephone Advice
     Advice about health care options
     and rights

 Access to Health Care
     Overcoming barriers to health care

 Medical Debt Collection
     Assisting with unlawful medical debt      collection actions by hospitals, health      care providers, and collection agencies

 Advocacy
     Help with telephone calls, writing      letters or filing grievances with      HMOs, hospitals, and clinics. Help      resolve problems with health care      plans

 Representation
     Individual representation in state      administrative hearing appeals,      managed care plan grievance hearings      and appeals to court

 Outreach
     Public education and empowerment      outreach to low income communities

 Written Materials
     
About services and rights available

 Referrals
    
 To organizations with expertise with a      particular program

 


The Fresno Health Consumer Center helps low income Fresno County Residents get access to health care services. FHCC provides information and individual assistance on a variety of health care programs, including:

  • Medi-Cal
  • Healthy Families
  • Mental Health Services
  • In Home Supportive Services (IHSS)
  • Medically Indigent Services Program
  • California Children Services (CCS)
  • Private Insurance
  • Special programs for people without    health insurance

    Language Capability

    The Fresno Health Consumer Center is equipped with staff that speak:

    * English
    * Spanish
    * Hmong
    * Laotion
    * Cambodian

    Internship / Volunteer Opportunities Offered

    FHCC welcomes anyone interested in an internship or volunteer work. If you are interested in health care advocacy we encourage you to contact our office.

  • Please contact the Fresno Health Consumer Center if you are:

    - Denied medical care or medication you   need
    - Unsure whether you should appeal
    - Have an appeal pending
    - Have a Medi-Cal eligibility problem
    - Unsure of what programs you may be   eligible for
    - If you feel "lost in the system"
    - Unhappy with services you have received
    - Interested in volunteer work

     
     

    PLEASE CONTACT US AT:

    1 (800) 300-1277 or (559) 570-1205
    Business Hours: Monday-Friday
    9:00 a.m.-4:30 p.m.

    CLICK HERE TO CONTACT US ONLINE

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