I changed my mind about the car I just purchased. Can I return it and get my money back?

No, California law does not provide for a "cooling-off" or cancellation period for vehicle sales. The contract can only be canceled if the seller agrees or for legal cause, such as fraud.

The used car I bought has many problems. What can I do?

There is no cooling-off period for used car purchases. A used car can be sold legally only if its lights, horn, windshield wipers, tires and brakes are working properly. Most used car dealers sell vehicles "as is," which means, "with all faults." If the seller provides any type of warranty, such as a 60-day parts warranty, then you are automatically entitled to the implied warranty of fitness. The implied warranty will last as long as the written warranty, although not less than 30 days, or more than 90.

If your decision to buy the used car was based on specific statements made by the dealer, those statements constitute an express warranty. To prove that you were given such an express warranty, it helps to produce a witness to the seller's statements and copies of advertisements.

If the used car is still under the original manufacturer's warranty, you may have rights under the lemon law. See below.

I think my car is a lemon. What are my rights?

California's Lemon Law protects consumers who purchase defective vehicles. Contact us for more information.

Where can I get help with an auto repair dispute? The Bureau of Automotive Repair (BAR) licenses and regulates auto repair facilities. The BAR requires that mechanics give you a written estimate for repairs and get your verbal consent before performing additional work. You must be provided with an invoice itemizing the repairs and the parts supplied. If you make the request in advance, you are entitled to receive all replaced parts.

If you are unhappy with the repairs performed on your vehicle complain to the shop or dealership's manager or owner. Contact a media action line and file a complaint with the BAR if not successful. Both can intervene on your behalf. If your car is still under the manufacturer's warranty, you may have rights under the Lemon Law. The BAR can be reached at (800) 952-5210.